Return center

If you are not completely satisfied, you can return the goods within 30 days. If you would like to switch or return your order we will spend the return shipping if you are a member of sapatos customer club.. Remember that you have to place a new order yourself on what you want to switch to and you must register a switch in the form below.

Do you regret for goods you have purchased and you are not a member of sapatos customer club, a return fee of NOK 79 will be added. Sign up in sapatos customer club before we receive your return to avoid the return fee. The return fee is deducted from the amount being refunded and if your order had shipping costs, this is not refunded. Orders can be returned free of charge to all sapatos Shops.

Below you register the return for It is sent back to us.